Claim Routine

Submit a claim

If you’re experiencing issues with a BAUX product
or if something is missing from your order, our team is here to help.
Fill out the claim form below, and we’ll get back to you as soon as possible.

Your name Contact email BAUX order number

Country

State

Province

Material

Product name

Type of issue ColourDimension/sizeProduct damageTransport damageMissing itemsOther

Product issue / Comments Are the BAUX products installed?

When were the products installed?

Images

For your case to be handled as efficiently as possible, please attach the following images to your claim:

At least one overview image of the affected item(s)
At least one detail image of the issue(s)
If applicable, images of damaged packaging
Maximum size 5MB

I agree that BAUX may store and process my personal data in accordance with our privacy policy.

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