How to order

Most common question:
Do you ship worldwide?
- Yes, we do!

We are proud to be a global supplier of our acoustical products. We deliver globally, including to the USA, from our wood wool factory in the deep forest of Östergötland, Sweden and our Acoustic Pulp factory located in Stockholm.

To save resources, shipping and time we now offer final production and warehousing in the USA and Australia.

Contact us or visit our international representation page, and we will help you out with your order, regardless of where in the world you are located.

Any combination, any quantity

We produce at order so you can order any quantity and combination of shape and colour you desire. The design options are endless and you can personalize any installation.

Q&A about ordering

Who to contact?

Contact us at [email protected] or via our international representation page to get in touch with a sales representative worldwide. If you need assistance with your project, we are happy to answer any questions you may have.

Can I order samples?

Yes, please contact us at [email protected] or your local sales representative via our international representation page.

How to choose a pattern for acoustic wood wool?

Design your own using the BAUX Architect Tools. If you need the inspiration to boost your creativity, take a look at some of our previous projects on our reference page.

How do I design my own acoustic wall?

See our Architect Tools section for downloadable files, product catalogues and more. Find files that suit you – BIM, CAD, Adobe files, 3D and more.

How to get an offer?

We offer specific prices and discounts for each project. Contact us at [email protected] or via our contact page or international representation and share information about the size and complexity of your project and we can provide you with an offer. Transport cost and potential custom clearance costs will depend on the size of the order and to what country you need your tiles delivered to.

How to place an order & production time?

If you would like to place an order, we need to know the combination of colour, shape/pattern and quantity you need of each acoustical product. We also need a full shipping address, invoice address, recipient name and phone number as well as VAT-number (EU-members only). Email us your information at [email protected] and we will help you out with the rest. The production is started once your order has been confirmed. Normal production lead time is 3-5 weeks plus shipping lead time. For BAUX Acoustic Pulp, please contact us for further information.

How to install?

BAUX Wood Wool can be installed using glue, screws or magnets. All can be provided by BAUX when placing your order. BAUX Wood Wool can also be installed on ceilings, we suggest either screws or suspending grid systems. BAUX Pulp is installed using glue, we recommend that you use zero-VOC glue.

For complete instructions and guidelines, go to our download section, or contact us and we will assist you. You can also read more about installations in our FAQ section.

How to pay?

We accept two payment methods, bank transfer or credit card via Paypal. If you choose the latter payment method, Paypal charges 5% of the invoice transfer. Bank transfer is free of charge. Contact us for more information.

Still have open questions?

For very specific questions

Our headquarters

Our showroom and office are located in the heart of Stockholm, Sweden. Your welcome to come by at any time – but please let us know prior to your visit!

For international sales and showrooms, please visit the international representation page.


Sankt Eriksgatan 106
113 31
Sweden+46 8 21 07 07

BAUX Acoustic products