How to order

Most common question:
Do you ship worldwide?
- Yes, we do!

We are proud to be a global supplier of our acoustic products. Contact us or visit our international representation page, and we will help you with your order, regardless of where you are located.

We now offer final production and warehousing in the USA and Australia to save resources.

Any combination, any quantity

We produce by order so you can order any quantity and combination of shapes and colours you desire. The design options are endless and you can personalize any installation.

FAQ: How to order

Who to contact?

Contact us at [email protected] or via our international representation page to get in touch with a sales representative worldwide. If you need assistance with your project, we are happy to answer any questions you may have.

Can I order samples?

Yes, please contact us at [email protected] or find your international representative here.

How to choose a pattern for Acoustic Wood Wool?

Design your own patterns using the BAUX Architect Tools. If you need inspiration to boost your creativity, take a look at some of our client cases.

How do I design my own acoustic wall?

See our design resources for downloadable files, product catalogues and more. Choose to work with BIM, CAD, Adobe files, 3D and more.

Can I get a discount on my order?

We offer specific prices and discounts for each project. Contact us at [email protected] or find your international representative. Please share information about the size and complexity of your project and we can provide you with an offer.

Transport cost and potential custom clearance costs will depend on the size of the order and to what country you need your tiles delivered to.

How to place an order & how long is the production time?

If you would like to place an order, we need to know the combination of colour, shape/pattern and quantity you need of each acoustical product. We also need a full shipping address, invoice address, recipient name and phone number as well as VAT-number (EU-members only). Email your information to [email protected] and we will help you out with the rest.

The production is started once your order has been confirmed. Normal production lead time is 3-5 weeks plus shipping lead time. Acoustic Pulp natural colour panels are now stocked and available for immediate delivery. The production process has been automated and robotized, resulting in faster, better, and more efficient panel production. To place an order, please get in touch with your local representatives or email [email protected].

For Acoustic Felt, please contact us for further information.

How to install?

BAUX Wood Wool for walls can be installed using glue, screws or magnets. All can be provided by BAUX when placing your order. BAUX Wood Wool ceiling panels have an installation manual found here.

BAUX Acoustic Pulp is installed using glue, we recommend that you use zero-VOC glue.

BAUX Acoustic Flexfelt can be mounted using various methods. Read more here.

How do I pay for my order?

We accept two payment methods, bank transfer or credit card via Paypal. If you choose the latter payment method, Paypal charges 5% of the invoice transfer. Bank transfer is free of charge. Contact us for more information.

Still have questions?

For very specific questions

Our headquarter

Our showroom and office is located in the heart of Stockholm, Sweden. You’re welcome to come by at any time – but please let us know prior to your visit!

For international showrooms, please visit the international representation page.


Sankt Eriksgatan 106
113 31
P +46 8 21 07 07

BAUX Acoustic products

BAUX Acoustic products

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